Privacy Policy

Effective Date: 9/24/2026 11:58:23 PM

1. Introduction

Your privacy is important to us. This website ("Software Tala", "ClaudeWebsite") is committed to protecting your personal information and respecting your privacy rights. This policy explains how we collect, use, and safeguard your data.

2. Information We Collect

  • Account Data: When you register, log in, or manage your account, we collect information such as your name, email address, and password. You may download or delete your personal data at any time from your account management pages.
  • Contact Forms: If you submit a contact or booking form, we collect your name, email address, subject, and message. This information is used to respond to your inquiries and provide requested services.
  • Cookies and Tracking: We use cookies to enhance your browsing experience, remember your preferences, and enable site functionality. You can manage your cookie preferences at any time using the privacy settings link in the footer. Categories of cookies:
    • Necessary: Required for security, network management, and accessibility.
    • Preferences: Remember your choices like language or region.
    • Analytics: Help us understand usage and improve the site. IPs are anonymized.
    • Marketing: Used to show relevant content or ads.
  • Analytics and Third-Party Services: We may use third-party analytics tools (such as Google Analytics) to collect anonymized usage data. These tools only load if you have given consent via the cookie banner.
  • Cloud and Database: Data is stored securely in Microsoft Azure infrastructure and Azure SQL databases.
  • Optional product emails: If you expressly opt in, Mermaid2Visio may send a limited onboarding sequence with product guidance and offers. Consent is recorded separately from cookie and checkout-recovery preferences. Every marketing email includes an unsubscribe link, and purchasers and checkout starters are excluded from non-buyer nurturing.

3. How We Use Your Information

  • To provide and improve our services.
  • To respond to your requests and inquiries.
  • To personalize your experience.
  • To comply with legal obligations.

4. Data Sharing

  • We do not sell your personal data.
  • Data may be shared with trusted service providers (e.g., Microsoft Azure) for hosting and infrastructure.
  • Third-party analytics and marketing tools are only used with your consent.

5. Data Security

  • We use industry-standard security measures to protect your data.
  • Access to personal data is restricted to authorized personnel only.

6. Your Rights

  • You may access, download, or delete your personal data at any time via your account settings.
  • You may change your cookie preferences at any time.
  • For all inquiries concerning privacy, please contact us at <a href="mailto:contactus@creationware.ca">contactus@creationware.ca</a>

7. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact

  • contactus@creationware.ca
  • Phone: +1 579-300-5522

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